Legal Operating Entity: Guangzhou Ouwei Trading Co., Ltd. Registered Address: Unit 0807, Building B1, No. 76‑4 (Self‑assigned) Chuangyu Road, Ningxi Street, Zengcheng District, Guangzhou City (Cluster Registration) Customer Service Email: service@elzenia.com Contact Phone: +86 15746545156 Business Hours: Monday to Friday: 9:00 AM‑5:00 PM
Our support team handles all types of customer requests, including questions about product ingredients, order tracking, shipment updates, return and exchange submissions, privacy‑related enquiries, and feedback for product improvements.
We provide customer assistance from Monday through Friday, between 9:00 AM and 5:00 PM. Feel free to send your questions to service@elzenia.com, and our representatives will reply within our working schedule.
